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Dynamics GP 2010 Blog
Services / Infrastructure Technology
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Users, 2008 and Beyond: Going Green and Self-Healing"
Services are at the heart of what we do. Our partner relationships with Microsoft, Sage, Cisco, Tech Data, Synnex, Dell and many others give us access to the tools we need to solve the business and operational challanges that our clients face. Over the past 20 years we have built a diverse, highly experienced team of CPA's, MBA's, system engineers, technology specialist and industry leaders capable of designing and deploying various IT Solutions. The following links will provide you with details on the solutions we have developed and deployed for clients throughout Pennsylvania, Ohio, West Virginia, Virginia and New York. For additional information on our Team or Case Studies please click the highlighted links included in this section.
Managed Services
What are Managed Services?
Managed services (as defined by Dr. Gerard Macioce (Wikipedia) is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.
Helpdesk
In most IT environments, only a small percentage of Help Desk service requests are resolved on the first call. Consequently, clients rarely have a positive image of Help Desks. If your in-house or outsourced Help Desk is steadily losing ground trying to keep up with your customers' problems, or if you want your Help Desk to have a stronger orientation towards service, Vertical Solutions Help Desk support can provide the expertise you need to create a long-term solution.
Networking
Network Infrastructure is the critical pipeline connecting your business to your employees, customers and partners. Downtime equals money lost. From LANs and WANs to VPNs and remote monitoring-our network solutions are solid, secure and reliable.
Security
Computer viruses, hacking, and data theft are steadily increasing in volume and sophistication. Threats include data loss caused by malicious intent; Internet-based worm, denial-of-service, and virus attacks; security compromises by internal sources; and penetration attacks aimed at stealing or damaging valuable information assets.
Hosting
Vertical Solutions has partnered with leading providers to offer our clients a secure, realible hosting and web development option for our clients. These solutions bundle high realiability data centers, web design, web support and content management solutions.