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This document contains the minimum client hardware requirements, server recommendations and Terminal Server minimum hardware requirements supported by the Microsoft Dynamics GP Technical Support Team. The following server recommendations are not minimum server requirements. The requirements and recommendations are based on experience with many different installations. Users may need to increase these requirements due to environmental factors to achieve individual performance expectations.
Review each Customer Profile below to determine what profile best fits the user count, modules used and transaction volume for your environment. Use that Customer Profile as a recommendation for your server hardware implementation.
Please review the Microsoft Dynamics GP 2010 Documentation for requirements specific to each feature, such as the Homepage and Email feature. |
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32-bit |
x64 |
Operating System |
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition
Microsoft Windows Vista Business Edition SP2 or later
Microsoft Windows Vista Ultimate Edition SP 2 or later
Microsoft Windows XP Professional SP 3 or later |
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition
Microsoft Windows Vista Business Edition SP 2 or later
Microsoft Windows Vista Ultimate Edition SP 2 or later
Microsoft Windows XP Professional SP 3 or later |
Available Hard Disk Space |
2GB or more on the system root |
2GB or more on the system root |
Minimum Available RAM |
2GB or more |
2GB or more |
Network Card |
1GB Ethernet |
Microsoft Office |
Microsoft Office 2007
Microsoft Office 2010 |
Internet Explorer |
Internet Explorer 7.0
Internet Explorer 8.0 |
Adobe |
Adobe 8.0
Adobe 9.0 |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
2. A 32-bit ODBC DSN is required for Microsoft Dynamics GP 2010 on a 32-bit and x64 machine. Refer to KnowledgeBase Article 870416 for the steps to setup a 32-bit ODBC DSN on an x64 machine.
3. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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Customer Profile 1 Usage |
Use only Financial Series modules
Have between 0-5 concurrent users for Microsoft SQL Server or for MSDE 2000/Express
Process fewer than 250 transactions per day
No web applications in use
Peer to Peer Environment |
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32-bit |
x64 |
Database Requirements |
Microsoft SQL Server 2008 R2 - Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Standard, Workgroup or Express Editions
Microsoft SQL Server 2005 SP 3 or later - Standard, Workgroup or Express Editions
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Microsoft SQL Server 2008 R2 - Standard Edition
Microsoft SQL Server 2008 Standard Edition SP 1 or later
Microsoft SQL Server 2005 Standard Edition SP 3 or later |
Operating System |
Microsoft Windows Server 2008 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2008 Premium Edition SP 2 or later
Microsoft Windows Server 2003 R2 Standard Edition
Microsoft Windows Server 2003 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2003 R2 Premium Edition
Microsoft Windows Small Business Server 2003 Premium Edition SP 2 or later
Microsoft Windows Small Business Server 2003 R2 Standard Edition (SQL 2005/2008 Express ONLY)
Microsoft Windows Small Business Server 2003 Standard Edition SP 2 or later (SQL 2005/2008 Express ONLY)
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Microsoft Windows Server 2008 R2 Standard Edition
Microsoft Windows Server 2008 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2008 Premium Edition SP 2 or later
Microsoft Windows Server 2003 R2 Standard Edition
Microsoft Windows Server 2003 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2003 Premium Edition SP 2 or later |
Processor |
1 Dual Core or 2 Single Core Processors |
1 Dual Core or 2 Single Core Processors |
Minimum Available RAM |
2 GB or more |
2 GB or more |
Network Card |
1GB Ethernet |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
2. Microsoft SQL 2005 Express and Microsoft SQL Server 2008 Express can be installed on a non-server operating system, however it is recommended to install on a server operating system.
3. Verify processors can be upgraded.
4. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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Customer Profile 2 Usage |
Use only Financial Series modules
Have between 0-20 concurrent users for Microsoft SQL Server or 0-10 concurrent users for MSDE 2000/Express Use Report Writer, Crystal Reports, or FRx
Process fewer then 1000 transactions per day
Import very little data
Dedicated server with Microsoft SQL Server only
Recommend a dedicated server with MSDE 2000/Express only |
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32-bit |
x64 |
Database Requirements |
Microsoft SQL Server 2008 R2 - Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Standard, Workgroup or Express Editions
Microsoft SQL Server 2005 SP 3 or later - Standard, Workgroup or Express Editions
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Microsoft SQL Server 2008 R2 - Standard Edition
Microsoft SQL Server 2008 Standard Edition SP 1 or later
Microsoft SQL Server 2005 Standard Edition SP 3 or later |
Operating System |
Microsoft Windows Server 2008 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2008 Premium Edition SP 2 or later
Microsoft Windows Server 2003 R2 Standard Edition
Microsoft Windows Server 2003 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2003 R2 Premium Edition
Microsoft Windows Small Business Server 2003 Premium Edition SP 2 or later
Microsoft Windows Small Business Server 2003 Standard Edition SP 2 or later(SQL 2005/2008 Express ONLY)
Microsoft Windows Small Business Server 2003 R2 Standard Edition (SQL 2005/2008 Express ONLY) |
Microsoft Windows Server 2008 R2 Standard Edition
Microsoft Windows Server 2008 Standard Edition SP 2 or later
Microsoft Windows Small Business Server 2008 Premium Edition SP 2 or later
Microsoft Windows Server 2003 R2 Standard Edition
Microsoft Windows Server 2003 Standard Edition SP 2
Microsoft Windows Small Business Server 2003 Premium Edition SP 2 or later |
Processor |
1 Dual Core or 2 Single Core Processors |
1 Dual Core or 2 Single Core Processors |
Disk Configuration |
RAID 1 for operating system and applications (2 disks)
RAID 5 for SQL database log and data files (4 disks) |
RAID 1 for operating system and applications (2 disks)
RAID 5 for SQL database log and data files (4 disks) |
Minimum Available RAM |
2 GB or more |
2 GB or more |
Network Card |
1GB Ethernet |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
2. Microsoft SQL 2005 Express and Microsoft SQL 2008 Express can be installed on a non-server operating system, however it is recommended to install on a server operating system.
3. Verify processors can be upgraded.
4. Additional disks will improve Microsoft SQL Server performance.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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Customer Profile 3 Usage |
Use Financials Series modules
Use Distribution Series modules moderately
Use Field Service Series modules
Use Manufacturing Series or Project Series modules moderately
Have between 20 and 60 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or FRx
Perform some online analytical processing (OLAP) cube generation
Using an import routine/eConnect/Integration Manager
Process between 1000 and 4000 transactions per day
-Originating in Sales (SOP and/or RM), Payables or General Ledger
Dedicated Microsoft SQL Server |
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32-bit |
x64 |
Database Requirements |
Microsoft SQL Server 2008 R2 - Enterprise Edition or Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Enterprise Edition or Standard Edition
Microsoft SQL Server 2005 SP 3 or later - Enterprise Edition or Standard Edition
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Microsoft SQL Server 2008 R2 - Enterprise Edition or Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Enterprise Edition or Standard Edition
Microsoft SQL Server 2005 SP 3 or later - Enterprise Edition or Standard Edition |
Operating System |
Microsoft Windows Server 2008 SP 2 or later - Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 SP 2 or later - Enterprise Edition or Standard Edition
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Microsoft Windows Server 2008 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2008 SP 2 or later - Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 SP 2 or later - Enterprise Edition or Standard Edition |
Processor |
1 Dual Core or 2 Single Core Processors |
1 Dual Core or 2 Single Core Processors |
Disk Configuration |
RAID 1 for operating system and applications (2 disks)
RAID 1 for SQL database log files (2 disks)
RAID 5 (4 disk minimum) or RAID 0+1 (8 disk minimum) for SQL data files
RAID 1 for TempDB (2 disks) - optional, but recommended
RAID 0 for SQL backups (full and log) (2 disks) |
RAID 1 for operating system and applications (2 disks)
RAID 1 for SQL database log files (2 disks)
RAID 5 (4 disk minimum) or RAID 0+1 (8 disk minimum) for SQL data files
RAID 1 for TempDB (2 disks) - optional, but recommended
RAID 0 for SQL backups (full and log) (2 disks) |
Minimum Available RAM |
4 GB or more |
4 GB or more |
Network Card |
1GB Ethernet |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
2. Verify processors can be upgraded.
3. Additional disks will improve Microsoft SQL Server performance.
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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Customer Profile 4 Usage |
Use Financials Series and Distribution Series modules extensively
Use Field Service Series, Manufacturing Series, and Project Series modules extensively
Have between 60 and 100 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or FRx extensively
Use an import routine extensively - eConnect
Process more than 4000 transactions per day-Originating in Sales (SOP and/or RM), Payables or General Ledger Perform online analytical processing (OLAP) cube generation (to different machine)
Dedicated Microsoft SQL Server |
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32-bit |
x64 |
Database Requirements |
Microsoft SQL Server 2008 R2 - Enterprise Edition or Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Enterprise Edition or Standard Edition
Microsoft SQL Server 2005 SP 3 or later - Enterprise Edition or Standard Edition
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Microsoft SQL Server 2008 R2 - Enterprise Edition or Standard Edition
Microsoft SQL Server 2008 SP 1 or later - Enterprise Edition or Standard Edition
Microsoft SQL Server 2005 SP 3 or later - Enterprise Edition or Standard Edition |
Operating System |
Microsoft Windows Server 2008 Enterprise Edition SP 2 or later
Microsoft Windows Server 2003 R2 Enterprise Edition
Microsoft Windows Server 2003 Enterprise Edition SP 2 or later
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Microsoft Windows Server 2008 R2 Enterprise Edition
Microsoft Windows Server 2008 Enterprise Edition SP 2 or later
Microsoft Windows Server 2003 R2 Enterprise Edition
Microsoft Windows Server 2003 Enterprise Edition SP 2 or later |
Processor |
2 Dual Core or 4 Single Core Processors |
2 Dual Core or 4 Single Core Processors |
Disk Configuration |
RAID 1 for operating system and applications (2 disks)
RAID 1 for SQL database log files (2 disks)
RAID 1 for TempDB (2 disks)
RAID 0 for SQL backups (full and log) (2 disks)
RAID 0+1 for data files (8 disks or more) |
RAID 1 for operating system and applications (2 disks)
RAID 1 for SQL database log files (2 disks)
RAID 1 for TempDB (2 disks)
RAID 0 for SQL backups (full and log) (2 disks)
RAID 0+1 for data files (8 disks or more) |
Minimum Available RAM |
8 GB or more |
8 GB or more |
Network Card |
1GB Ethernet |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
2. Verify processors can be upgraded to 8 processors.
3. Additional disks will improve Microsoft SQL Server performance.
4. Verify switch is capable of handling network traffic.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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32-bit |
x64 |
Operating System |
Microsoft Windows Server 2008 SP 2 or later - Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 SP 2 or later - Enterprise Edition or Standard Edition |
Microsoft Windows Server 2008 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2008 SP 2 or later - Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 R2 Enterprise Edition or Standard Edition
Microsoft Windows Server 2003 SP 2 or later - Enterprise Edition or Standard Edition |
Citrix (Optional) |
Citrix Presentation Server 4.5
Citrix XenApp |
Citrix Presentation Server 4.5
Citrix XenApp |
Processor |
2 Dual Core or 4 Single Core Processors |
2 Dual Core or 4 Single Core Processors |
Disk Configuration |
RAID 1 for operating system and applications (2 disks) |
RAID 1 for operating system and applications (2 disks) |
Minimum Available RAM |
4 GB or more |
4 GB or more |
Network Card |
1GB Ethernet |
Users |
15-20 users per Terminal Server |
Virtual Environments Supported (Optional) |
Hardware Virtualization
Microsoft Virtual PC
Microsoft Virtual Server
Software Virtualization
Microsoft SoftGrid 4.2
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm |
NOTES
1. **IMPORTANT**The RemoteApp program via TS Web Access or as a standard RemoteApp on Microsoft Windows Server 2008 is not supported with Microsoft Dynamics GP 2010. Remote Desktop Connection can be used to connect to the Microsoft Windows Server 2008 machine.
2. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
3. It is recommended to have a dedicated Terminal Server/Citrix Server. There may be performance losses if Microsoft SQL Server is running on the Terminal Server/Citrix Server. Therefore, it is highly recommended to have two separate servers. One server with Terminal Server and/or Citrix and one server with Microsoft SQL Server.
4. If accessing Citrix, the hardware and software must be supported according to the Citrix configuration requirements.
5. Verify processors can be upgraded.
6. The amount of RAM needed depends on the number of concurrent users per Terminal Server.
7. Verify switch is capable of handling network traffic.
8. Increased user count may require greater RAM and Processor speed.
9. Users utilizing FRx or Crystal reporting via Terminal Services may require increased hardware to increase performance.
10. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy for Microsoft software running in non-Microsoft hardware virtualization software. |
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1. This document represents configurations tested by Microsoft Business Solutions and supported by Microsoft Dynamics GP Technical Support. Use of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies become supported this list will be updated.
2. If you will be using the Business Portal, Workflow or SQL Server Reporting Services, refer to the Microsoft Dynamics GP 2010 Web Application Portal System Requirements
3. The following features/products are not supported on an x64 machine:
a. Rapid Migration Tool
b. Microsoft FRx Reporter 6.7
c. Microsoft FRx Forecaster 6.7
d. Microsoft FRx Web Port 6.7
e. Enterprise Reporting 7.5
4. Click HERE to view a KnowledgeBase article regarding support in a virtual environment. The following virtual products have been tested: Microsoft Virtual PC, Microsoft Virtual Server, Microsoft Windows Server 2008 Hyper-V, Microsoft SoftGrid 4.2, and Microsoft Application Virtualization (App-V) 4.6. For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm
5. The Microsoft Dynamics GP 2010 core application is supported in a peer to peer (workgroup) environment. This environment excludes all web applications such as Business Portal, Workflow, Web Services, eConnect, FRx Webport. If web applications are used, a domain is required.
6. Please review the Microsoft Dynamics GP 2010 Documentation for requirements specific to each feature, such as the Homepage and Email feature.
7. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400. |
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For technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can enter a new support request to Microsoft Dynamics® Technical Support from Customer Source or Partner Source under Support >> New Support Request.
You can also contact Microsoft Dynamics® Technical Support by phone using these links for country specific phone numbers.
Partners - Global Support Contacts (requires Partner Source login)
Customers - Global Support Contacts (requires Customer Source login) |
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