Ensure User Productivity and Maximize Your Technology Investment
The investment in the success of your organization should continue after your technology solutions goes live. Your post implementation plan should include on-going training and support to help your organization get the most out of your technology investment.
Support and Training from Vertical Solutions provides you with the tools and resources to get the most out of your technology solutions, so you can focus on growing your business, not putting out fires.
LEARNING PLAN
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Training Solutions
Tailored to meet your organization's requirements and culture-designed to teach your team how to be successful in doing their jobs, rather than simply teaching the features of their new system. Empower your users to gain confidence in their new solution, and reduces the anxiety associated with changes in how they perform their daily tasks.
Help Desk Solutions
Provides you with a single point-of-contact support for hardware and software technical issues. To meet your organization’s unique IT support needs, you can utilize customize support options and obtain scripted support for common problems, which will increase end-user satisfaction and reduce downtime for end-users.
Key Components
- Single live resource
- Rapid problem resolution
- Reduced downtime
- Customizable support options
- Remote access
- Structured, hands-on training
Vertical Solutions provides in-depth expertise and delivers real business value - tailored to your needs. Headquartered in Pittsburgh, Pennsylvania, we offer the highest level of on-site and remote IT services and accounting software in the mid Atlantic. Contact us to see how we can help you with your IT, SAGE PFW, and Microsoft Dynamics GP (Great Plains) training needs.