Proactive, Managed IT Support and Services
Control the largest single cost of business technology - the hidden costs of lost time and productivity due to technical problems. Fixing repairs, routine upgrades, and any number of unforeseen challenges can cause technology to go down and destroy budget projections.
vCare Managed Services from Vertical Solutions allow you to benefit from having a fully staffed IT department for a fraction of the costs, to assure your systems will operate at optimal performance with maximum cost-efficiency. It's the IT support and services you need at a price you can afford.
MANAGEMENT PORTAL
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Achieve Budgeting Certainty
Depend on the highest level of IT support, services and risk management, with precise commitments to costs and to support levels with a flat, predictable monthly fee.
Keep Issues from Becoming Expensive Problems
Expect world class services backed by the stability and knowledge of a pool of technical experts. Your business will receive computer, network, and IT infrastructure proactive care from a team of multidisciplined experts.
Focus on Your Business and Strategic IT Initiatives
Benefit more from reassigning IT support staff to higher-value projects that drive business growth allowing you to focus on business-building activities, instead of time-consuming maintenance.
Managed IT Service Features
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24x7 monitoring
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Helpdesk Support
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Escalation & basic fixes
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Event log monitoring
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Back-up & Anti-virus log checks
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Basic response time monitoring
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Server health check & analysis
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Patch management
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Virus definition & prevention
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Server tuning & cleaning
Vertical Solutions provides in-depth expertise and delivers real business value - tailored to your needs. Headquartered in Pittsburgh, Pennsylvania, we offer the highest level of on-site and remote IT and ERP services in the mid Atlantic and Colorado. Contact us to see how we can help you with your IT support and IT service needs.