Law Firms face a never ending challenge with the adoption and use of technology.  An entire staff, let alone any single individual, will struggle to keep up with and learn all there is to know about the ever-changing technical, strategic and management issues related to the use of technology in the legal world. That's were Vertical Solutions comes in!

Small to Midsized Firms

Up time and access to your key practice systems (document management, billing, e-mail, scheduling, etc) is critical to serving the needs of your clients and running an efficient organization. In most cases resources are limited and you probably don't have the ability to hire an internal staff that can meet your IT services needs. If you are large enough to have an on-site staff, they are often monopilized by the day to day functions of supporting the staff, maintaining the system and reacting to the fires that come up for all firms.

The problem is you have the same needs as the large firms and need a way to share in the cost of a large firm IT department staff:

• Helpdesk service to assist end users through minor issues that may come up through the day
• Proactive monitoring of key systems designed to prevent downtime and lost productivity
• System experts (Windows 2003 and 2008, Exchange, Cisco, Novell) to handle higher level issues and projects
• Executive level advisory services to assit with technology and strategic planning
• Reporting - Up to Date Asset Inventory
• Cost Control and Management
• Business Continuity Solutions
  • Reliable backup solutions
  • Off-site backup solutions
  • Redundent systems in the event of a disaste

VCare Server Solutions

Traditional IT service providers often operate under the break fix model. As issues arise they address them and wait for the next issue. This methodology is not only risky it is expensive. Vertical Solutions offers an alternative to this model. Our VCare Server solution allows us to monitor your server and related devices 24 hours a day 7 days a week. This insight gives our engineers the ability to address issues before they become major problems for your organization.

VCare Worksation Value Proposition

Every year organization lose millions of dollars and thousands of hours due to desktop problems. Many of these issues can be addressed through automated solutions that address the most common PC issues (Spyware, viruses, printers etc). In addition to these challanges end users often encounter errors or problems that require the assistance of seasoned IT support professionals. Vertical Solutions has an experience team of IT Support specialist ready to help our clients get back to work quickly.

VCare Backup and Disaster Recovery Solutions

Today’s business environment demands that companies have solid Backup and Disaster Recovery plans and technologies. This demand comes from customers, employees and regulations. Downtime and lost information is simply unacceptable today.

With that said many executives and business owners don’t have a true understanding of the process and technologies. If you can’t answer the following questions you may be one of them:

• Are we currently backing up our systems?
• Is the backup media stored offsite?
• Who is responsible for taking the media offsite?
• Have we ever tried to restore from our backup?
• If our systems were damaged how long would it take to get us up and running?

Read More about our comprehensive Back Up and Disaster Recovery solutions including details on the methodology, security, monitoring and virtualization capabilities included with the solution.

Call Justin Krentz 412.220.8460 or email jkrentz@verticalsol.com today for more information about our VCare Solutions