About us

Our Story

In 1986 Robert L. Nelson founded the information systems consulting firm of R.L. Nelson and Associates, Inc. (RLN) to provide systems consulting services to area businesses. The Company maintains its corporate office in suburban Pittsburgh, Pennsylvania.

Since the firm’s inception, RLN grew steadily by delivering quality services to a broad client base throughout the Eastern United States. Among its valued clients are many privately and publicly held businesses including multi-national Fortune 500 companies.

In June of 2007 RLN and Vertical Solutions Inc., a Pittsburgh based Information Technology Services firm joined forces to create Vertical Solutions-an R.L. Nelson and Associates Company. This combined the traditional application service offerings of RLN with the ability to source, implement and support the infrastructure necessary to run those and other applications throughout the client organizations.

In 2012 we opened a new office outside of Denver Colorado.  I guess you could say that if the town has mountains, we have an office!  

Our Mission

Vertical Solutions is a team of dedicated IT professionals focused on contributing to the success of our clients by “Increasing profitability through the integration of people, processes and technology.”

During our 30 years we have gained unique insights into each of these elements and can say that each of these elements must be aligned towards our client’s goals to help the achieve them.

It’s also not a coincidence the “people’ come first in this equation. To guide our offerings and fulfill our mission we stay focused on our Core Values:

  • To deal honestly and with integrity in all aspects of our lives.
  • Commitment to life-long learning and improvement of self, clients, and society.
  • Dedication to treat people with the highest level of respect.
  • Realize an adequate (fair and reasonable) rate of return on our investment.
Vertical Solutions Pittsburgh Healthcare IT Provider

“Increasing client profitability through the integration of people, processes and technology”

Pittsburgh IT Provider Vertical Solutions best customer

Why Vertical Solutions

Vertical Solutions has the knowledge and expertise to help your organization be more proactive and improve performance with limited investment. We work with our customers to understand their goals from a business perspective, then suggest the correct solutions to bridge that gap.

As a Microsoft Gold Partner, Vertical Solutions offers the highest levels of technical expertise, strategic thinking, and hands-on skills. We focus on solving technical, operational and end-user challenges. Our team encompasses a broad range of expertise and real world perspective; we are MBAs, CPAs, and MCPs.

Leadership Team

The Rest of  the Team

  • Blair Ward

    Blair Ward

    Lead Helpdesk Technician
  • Chris Bowman

    Support Services Manager
  • Conrad Noche

    Senior Engineer
  • Erin Linde

    Erin Linde

    Accounting
  • Joe Critchlow

    Director of Microsoft Dynamics Services
  • Josh Prager

    Josh Prager

    Engineer
  • Justin Krentz

    Justin Krentz

    Account Executive, Technology
  • Leo Stankus

    Leo Stankus

    Helpdesk Technician
  • Max Wirth

    Max Wirth

    Helpdesk Technician
  • Mike Kramm

    Mike Kramm

    Microsoft Dynamics Consultant
  • Samantha Boden

    Microsoft Dynamics Technician
  • Scott Ruyevcan

    Scott Ruyevcan

    Customer Success Coordinator
  • Tina Featheringham

    Tina Featheringham

    Customer Success Manager
  • Tyler Mains

    Tyler Mains

    Microsoft Dynamics Technician